Senior Designer

Kelsey’s curiosity in visual storytelling helps her channel the potential of design to captivate, empower, and engage audiences authentically. With a deft hand, strategic eye, and empathy for visitors and guests, she crafts brand identities that capture hearts and minds—and drive positive change.

Vice President, Economic Development

Catharine brings more than 15 years of experience in location strategy, site selection, and economic development, helping corporations make informed investment and expansion decisions around the world. Combining experience from global consulting firms and in-house corporate leadership, she applies a unique investor perspective to guide economic development strategies that drive growth and competitive advantage for Resonance’s clients.

Vice President, Strategy

Jake brings more than 20 years of leadership experience across the tourism and hospitality industry, with a deep understanding of what makes destinations competitive and compelling. He has led destination marketing organizations across the United States, including serving as New Jersey’s State Tourism Director, where he advanced statewide strategy and industry partnerships. At Resonance, Jake works with destinations and travel brands to align research, strategy, and storytelling in ways that drive long term growth.

Vice President, Storytelling

For nearly thirty years, Dianna has excelled as a storyteller across various platforms, including print, television, and radio. Dianna’s writing talents have taken her from the intricacies of major urban centers to the pleasures of resort life. Her expertise lies in crafting language that sets places apart, engages diverse audiences, and motivates a broad spectrum of participants and stakeholders.

Finance Manager

With more than 15 years of experience in accounting, financial management, and corporate operations, Wendy oversees Resonance’s financial operations with a focus on accuracy, accountability, and long-term success. As a Chartered Professional Accountant (CPA, CGA), she helps keep the firm running smoothly behind the scenes.

Project Manager

No stranger to complex, multi-million dollar projects, she has successfully led the charge for iconic names and innovative companies, including TAIT Towers and Taco Bell of America. On the Resonance team, she’s a critical problem solver and decision maker, crafting project plans that set everyone up for success. Collaborative and forward-thinking, she equips colleagues and clients to do their best work and create ever-greater impact.

Director, Digital

Bill consistently delivers compelling digital products, spanning websites to CRM solutions and intricate systems, catering to the diverse needs of clients. He is the mind behind the recent BestCities.org platform, a fusion of data science and elegant user experience.

President & CEO

As Resonance’s President, Chris leads a global team in destination placemaking, branding, and marketing. Proficient in trend analysis, visioning, and city planning, he created the World’s Best Cities rankings for over 400 cities in 2016. A respected speaker on tourism, real estate, and urban development, he has also chaired the Urban Land Institute’s Travel Experience & Trends Council and teaches Placemaking at New York University.

Vice President, Finance & Administration

Vicki brings over 25 years of experience in marketing and account direction, having successfully navigated both service provider and client organizations. Her broad perspective enhances her ability to align financial priorities with operational execution.

Principal

Jeremie is a global expert in destination strategy and branding with over 20 years of agency and institutional experience in strategy, consulting, and entrepreneurial roles. At Resonance, Jeremie launched and spearheaded WRLDCTY, our global forum for urban innovation, and currently leads our destination strategy practice around the world.

Vice President, Communications

Our Vice President of Communications is a lauded and award-winning journalist and distinguished marketer. He spearheads thought-provoking content initiatives aimed at propelling new business, maintaining client loyalty, fostering audience interaction, and amplifying brand influence. Under his leadership, Resonance’s exclusive ‘Best Cities’ reports have become the most trusted and cited urban performance and perception rankings on the planet.

Director, Destination Strategy

As Director of Destination Strategy, Tim makes invaluable contributions to strategic planning, placemaking, and place branding. His expertise lies in distilling profound data insights from the noise to reveal essential signals and furnishing organizations with actionable behavioral insights from target markets. The result for clients: more certainty in the planning process.

Chief AI Officer & SVP, Marketing

Stefan brings more than 25 years of global marketing leadership to Resonance, where he leads the firm’s AI practice and helps shape marketing strategies for destinations, cities and developers. Combining deep brand strategy expertise with hands-on experience in AI, structured content and data systems, he helps places strengthen how they are discovered, described and recommended across an increasingly AI-driven landscape.

Data Analyst

Julia brings a strong foundation in applied mathematics and experience across data engineering, analytics, and financial modeling. She has supported projects spanning the public sector, consulting firms, and technology driven organizations, applying data driven methods to complex business challenges. At Resonance, Julia contributes to research and data initiatives, conducting quantitative and qualitative analysis and producing data-driven insights that inform strategy, support client work, and strengthen decision making.

Research Analyst

Jessica joins Resonance by way of Columbia University with a tested foundation in data analysis and statistical modeling—not to mention a passion for placemaking. On our research team, she uncovers the value and insight in urban data to shape strategy and create more vibrant, equitable, and prosperous places.

Managing Director

Nadia is an urban development and place strategy leader with nearly two decades of experience helping cities, institutions, developers, and investors shape and deliver transformative projects across North America. She combines long-term strategy with practical implementation, leading projects from vision through to execution. Her work spans land use strategy, real estate development, economic development, and strategic partnerships to create places that generate lasting economic and community value.

Research Director

Brandon brings to Resonance a decade of experience in data analysis, economic research and project management. His expertise in macroeconomics and statistical analysis has helped organizations bring insight and storytelling to their data. For Resonance, Brandon will supervise data generation and analysis for our destination clients, and ensure accuracy and interpret findings for our Best Cities reports on places around the world. Brandon will help our clients wring every ounce of meaning from their numbers.

Associate Creative Director, Copy

Steve pairs a copywriter’s passion for language with a keen strategic sense, earned while writing for many of today’s most prominent brands. Based in our New York office, he works to reveal unexpected, impactful stories for our clients—the kind that build a truly singular sense of place.

Vice President, Creative

With a multidisciplinary approach backed by two decades of experience, Dominic worked in top agencies from Paris, London, Sydney to Toronto where he spearheaded the development of award-winning, fully-integrated brands and campaigns. Dominic strives to constantly elevate the creative process, shaping brand strategy, driving innovation, and leading Resonance’s world-class creative team to deliver top-tier concepts and execution.

Senior Designer

Nick is a multidisciplinary designer with more than 10 years of experience creating distinctive brand identities, digital experiences and integrated campaigns. Combining strategic thinking with thoughtful visual storytelling, he transforms complex ideas into cohesive visual experiences that bring destination, hospitality and community brands to life across digital and print applications.

Vice President, Strategy

Jordan is a hospitality leader with more than a decade of experience shaping brands, concepts, and guest experiences across the global hospitality landscape. His background spans product development, brand strategy, marketing, partnerships, culinary direction, and operations, working with both emerging ventures and Fortune 500 companies. At Resonance, Jordan partners with destinations, developers, and hospitality brands to create strategies that strengthen identity, elevate experience, and deliver measurable results.

Account Manager

As Account Manager, Dylan builds strong client relationships and stewards complex strategy and brand engagements from kickoff through delivery. She serves as a trusted connection between clients and multidisciplinary teams, aligning stakeholders, maintaining momentum, and ensuring scopes, timelines, and expectations remain clear. With a background in creative resource management and operations, Dylan brings a systems-driven, people-first approach to account leadership, helping turn ambitious ideas into rigorous, creatively compelling work.

Destination Consultant

Beth is a sustainable tourism and destination development specialist with more than a decade of experience helping communities of all sizes develop tourism plans and programs that drive impact in North America, Latin America and the Caribbean. For Resonance, she contributes to strategic stewardship plans in destinations from San Diego to Oceano Dunes and Banff Lake Louise.